← Back to Legal Documents

Website Terms and Conditions

Last updated: 14 January 2025

Welcome to Inner Solution Life Coaching Ltd ("the Website"). These Terms and Conditions ("Terms") govern your use of the Website located at https://innersolutionsltd.co.uk/ and the services offered by Inner Solution Life Coaching Ltd ("we", "us", or "our"), a coaching and counselling practice based in England. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. Use of the Website

  • The Website is provided for informational purposes regarding coaching, counselling, hypnotherapy, and leadership training services.
  • You must be at least 18 years old to use this Website or engage our services.
  • You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights or restrict the use of the Website by any third party.

2. Services

  • All services described on the Website are subject to availability and may be modified or withdrawn at any time without notice.
  • Our services include integrative counselling, clinical hypnotherapy, and leadership and management training. These services are designed to support personal development, wellbeing, and professional growth.
  • Any agreements for coaching, counselling, or training services will be subject to separate terms, which will be provided to you before any engagement.
  • Booking confirmations, cancellation policies, and session fees will be communicated directly during the discovery call or initial consultation process.

3. No Data Collection

  • We do not collect, store, or process any personal data through the Website itself.
  • The Website does not use cookies, tracking technologies, or analytics tools.
  • If you contact us by email or phone, any information you provide will be handled in accordance with applicable data protection laws and our professional ethical obligations.
  • All client information shared during coaching or counselling sessions is treated as confidential in accordance with BACP, ACCHP, and NCIP ethical frameworks.

4. Intellectual Property

  • All content on the Website, including text, logos, graphics, and materials, is the property of Inner Solution Life Coaching Ltd or its licensors and is protected by copyright and other intellectual property laws.
  • Images used on this Website are either original content or obtained from royalty-free stock image libraries under appropriate licenses. We have made reasonable efforts to ensure proper licensing of all visual content.
  • You may view, download, and print content for your personal, non-commercial use only. You may not reproduce, distribute, or modify any content without our prior written consent.

5. Service Limitations and Disclaimer

  • The Website and its content are provided "as is" and for general information only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Website or the information contained on the Website.
  • Important: Our coaching, counselling, and hypnotherapy services are designed to support personal development and wellbeing. However, they do not constitute medical, psychiatric, psychological, or legal advice, diagnosis, or treatment.
  • Clients are responsible for their own decisions and actions. While we aim to provide effective support, we cannot guarantee specific outcomes or results.
  • In Case of Emergency: Our services are not appropriate for crisis situations or psychiatric emergencies. If you are experiencing a mental health crisis, please contact emergency services (999), Samaritans (116 123), or visit your nearest A&E department immediately.
  • Existing Medical Conditions: If you have been diagnosed with a mental health condition or are receiving treatment from other healthcare professionals, please discuss this with us during your discovery call. We may recommend you consult with your GP or mental health provider before beginning our services.

6. Limitation of Liability

  • To the fullest extent permitted by law, we shall not be liable for any loss or damage arising from your use of, or reliance on, the Website or its content.
  • We do not guarantee that the Website will be available at all times or free from errors or viruses.
  • Our liability for any services provided is limited to the fees paid for those specific services.

7. Professional Standards

  • Inner Solution Life Coaching Ltd operates in accordance with the ethical frameworks of:
    • British Association for Counselling and Psychotherapy (BACP)
    • Accredited Counsellors, Coaches, Hypnotherapists and Psychotherapists (ACCHP)
    • National Council of Integrated Psychotherapists (NCIP)
    • The NLP Society
  • We maintain appropriate professional indemnity insurance and follow established codes of ethical practice.

8. Links to Other Websites

  • The Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content or practices of third-party sites and accept no responsibility for them.

9. Governing Law

  • These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated date. Your continued use of the Website after any changes constitutes acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Inner Solution Life Coaching Ltd
annette@Innersolutionsltd.co.uk
Suites C, D, E, F, 14th Floor
The Plaza, Old Hall Street
Liverpool, United Kingdom
L3 9QJ