Professional Disclaimers

Last updated: 14 January 2025

Please read these important disclaimers carefully before using our services or booking an appointment.

Nature of Services

Inner Solution Life Coaching Ltd provides integrative counselling, clinical hypnotherapy, and leadership and management training services. These services are designed to support personal development, wellbeing, and professional growth.

Important: Our services are complementary and supportive in nature. They do not constitute, and should not be considered as:

  • Medical advice, diagnosis, or treatment
  • Psychiatric or psychological treatment
  • Legal advice
  • Financial advice
  • A substitute for professional medical or mental health care

Not a Crisis Service

Our services are not appropriate for crisis situations or psychiatric emergencies.

If you are experiencing a mental health crisis or emergency, please:

  • Call 999 for immediate emergency assistance
  • Contact Samaritans on 116 123 (available 24/7)
  • Visit your nearest Accident & Emergency (A&E) department
  • Call your GP for urgent medical advice
  • Contact NHS 111 for health advice (dial 111)
  • Text SHOUT to 85258 for free, confidential crisis text support

Our counselling and therapy services are designed for individuals who are stable enough to engage in therapeutic work. We are not equipped to handle acute psychiatric crises or situations requiring immediate intervention.

Medical Conditions

If you have been diagnosed with any of the following conditions, please consult with your GP or mental health provider before booking our services:

  • Severe depression or suicidal ideation
  • Bipolar disorder or psychosis
  • Schizophrenia or other severe mental health conditions
  • Active substance abuse or addiction requiring medical intervention
  • Eating disorders requiring specialist treatment
  • Post-traumatic stress disorder (PTSD) from severe trauma
  • Any condition for which you are currently under psychiatric care

We may ask about your medical history during your discovery call to ensure our services are appropriate and safe for you.

No Guaranteed Outcomes

While we are committed to providing high-quality, professional services, we cannot guarantee specific results or outcomes. The effectiveness of counselling, hypnotherapy, and coaching depends on many factors, including:

  • Your active participation and engagement
  • Your willingness to implement strategies and practices
  • Your individual circumstances and situation
  • Factors outside the therapeutic relationship

Different people respond to therapeutic interventions in different ways, and progress varies from person to person.

Client Responsibilities

By engaging our services, you acknowledge and agree that:

  • You are responsible for your own decisions and actions
  • You will attend sessions prepared to engage actively in the process
  • You will inform us of any changes to your mental or physical health
  • You will inform us if you are receiving treatment from other healthcare professionals
  • You will follow our cancellation policy and respect appointment times
  • You understand that therapy requires effort and commitment outside of sessions

Confidentiality and Its Limits

All information shared during our sessions is treated as strictly confidential in accordance with BACP, ACCHP, and NCIP ethical frameworks.

However, confidentiality has legal and ethical limits. We may be required to breach confidentiality in the following circumstances:

  • If you disclose information suggesting serious risk of harm to yourself or others
  • If there is evidence of child abuse or abuse of vulnerable adults
  • If required by law or court order
  • If necessary to prevent a serious crime
  • If required by our professional regulatory bodies during an investigation

We will always try to discuss any breach of confidentiality with you first, except where doing so would increase risk.

Professional Standards

Inner Solution Life Coaching Ltd operates in accordance with the ethical frameworks of:

  • British Association for Counselling and Psychotherapy (BACP)
  • Accredited Counsellors, Coaches, Hypnotherapists and Psychotherapists (ACCHP)
  • National Council of Integrated Psychotherapists (NCIP)
  • The NLP Society

We maintain appropriate professional indemnity insurance and adhere to established codes of ethical practice.

Supervision and Professional Development

In line with professional requirements, our practitioner engages in regular clinical supervision. This means that aspects of our work together may be discussed (anonymously) with a qualified supervisor to ensure the highest quality of care. Your identity and identifying details are not shared during supervision.

Recording of Sessions

Sessions are not recorded (audio or video) unless specifically agreed in advance and with your explicit written consent. You are also not permitted to record sessions without prior written agreement.

Service-Specific Information

Counselling and Hypnotherapy

  • Sessions typically last 50-60 minutes
  • A course of sessions is usually recommended (minimum 4-6 sessions)
  • Effectiveness depends on regular attendance and active participation
  • You may experience temporary discomfort as we explore difficult topics
  • Progress may not be linear – setbacks are a normal part of the therapeutic process

Leadership and Management Training

  • Training is designed for professional development
  • Outcomes depend on implementation and organizational context
  • We provide guidance and strategies, but results depend on your application
  • Business coaching does not guarantee specific business outcomes or financial results

Cancellation and Booking Policy

Please note: Detailed information about our cancellation policy, fees, payment terms, and booking procedures will be discussed during your discovery call and confirmed in your service agreement. These practical arrangements are agreed between you and Inner Solution Life Coaching Ltd before beginning any paid services.

External Links and Third-Party Services

Our website may contain links to external websites or utilize third-party services (such as Calendly for appointment booking). We are not responsible for the content, privacy practices, or accessibility of external sites or services. Please review the terms and privacy policies of any third-party services you use.

Changes to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of any significant changes that affect existing clients.

Your Right to Choose

You have the right to:

  • Ask questions about our approach and qualifications
  • Request a different therapist or approach if our services don't feel like the right fit
  • End therapy at any time (though we encourage discussing this first)
  • Seek a second opinion or alternative services
  • Raise concerns or complaints about our services

Disclaimer of Liability

To the fullest extent permitted by law, Inner Solution Life Coaching Ltd shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Your use of our services
  • Your reliance on information provided during sessions
  • Any decisions or actions you take based on our work together
  • Temporary emotional discomfort that may arise during therapeutic work

This limitation does not affect any liability that cannot be excluded or limited under applicable law.

Questions or Concerns

If you have questions about any of these disclaimers or concerns about whether our services are appropriate for you, please discuss this during your free discovery call.

Contact Us:

Inner Solution Life Coaching Ltd
annette@Innersolutionsltd.co.uk
Suites C, D, E, F, 14th Floor
The Plaza, Old Hall Street
Liverpool, United Kingdom
L3 9QJ

Acknowledgment

By booking an appointment or engaging our services, you acknowledge that you have read, understood, and agree to these professional disclaimers. You will be asked to confirm your understanding of these terms during your discovery call and before beginning any paid services.


Note: This disclaimer is for general information purposes and does not create a therapeutic relationship. Specific terms of service, including fees, cancellation policies, session structure, and other practical arrangements, will be discussed and agreed upon with you individually before any paid services begin.